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Wix Customer Service Number for Tech Support


The Wix website builder is a popular DIY platform that allows its users to create professional-looking websites. Wix offers you a range of templates from various industries – from eCommerce and marketing to clothing and sports – as well as design tools so that you can make your website without having to learn how to code. So, whether you’re looking to create a simple blog site for personal use or your writing portfolio or a professional-looking one for your business, the process becomes easy with the Wix website builder. Aside from having customizable templates and design tools, the Wix website builder also offers services such as domain registration, and hosting, as well as access to SEO optimization tools and analytics.


Although the Wix website builder makes it easy for beginners to establish their site, it’s unavoidable that some users are going to encounter some tech problems. That said, Wix offers a variety of resources that users can turn to for solutions. For one, they have an online knowledge base that contains comprehensive articles and videos on topics that’ll help users make the most of their website-building experience. These topics range from how users could create their website to managing it. In other words, Wix’s online knowledge base serves to address your concerns quickly and easily so that you won’t have to bother with communicating with customer chat support. And speaking of Wix’s chat support, it serves to address your tech support concerns by connecting you with their customer service agents who’ll answer your questions and provide you with solutions. Users can also contact the Wix tech support team via email.


Although these customer support options have helped several users, there are some whose problems weren’t addressed due to Wix’s lack of phone service support. Live phone tech support is an essential part of the overall user experience. This is because oftentimes, those who are looking to talk to a live agent on the phone aren’t simply experiencing transactional or account-based concerns. Rather, they are users who are experiencing specific and complicated technical difficulties (ex. Installation errors), which couldn’t be easily answered by looking through the FAQS or by reading step-by-step solutions via chat or email. Moreover, Wix’s alternatives to phone tech support aren’t exactly fool-proof as some users have argues that they couldn’t fully benefit from the conversation and that they could hardly find the resources that were needed to help them fix their problem. Some users have also complained that it took too long to resolve a straightforward verification that could be done in less than an hour without a live person on the other end of the phone. That said, FAQs, knowledge bases, and even live chat support can't cover all questions. Users occasionally need to communicate with people on the phone. However, what can you do since Wix itself doesn’t provide a customer service number for tech support?


Rather than spending time looming over Wix’s lack of customer service number for tech support, you can turn to Main Social Media for assistance. Main Social Media is a full-service digital marketing agency that offers SEO, SEM, graphic design and print, and web design and development services. That said, with our team of experienced web designers, we can provide phone tech support for Wix users for a fee. Customers can choose between a one-time 20-minute phone support session for $24.99, or a monthly phone support and tech support package for $49.99 per month. The monthly package includes 2 hours of phone support and unlimited chat support for common Wix technical issues. It offers a cost-effective option for users who anticipate needing frequent tech support.


While Wix does not provide a customer service number for tech support, Main Social Media offers a convenient alternative wherein you can speak to a representative by phone and be given in-depth assistance to address your concern. With users becoming more tech-savvy, we provide helpful tech support. We handle both basic and complex questions about Wix and are prepared to go through the solution with you step by step.


To contact Main Social Media for tech support, Wix users can visit our website. Main Social Media's team of experienced tech support professionals and web designers are available to help users troubleshoot issues and get the most out of their Wix website editor.

Purchasing and Connecting Wix Domain and Subdomain


One of the common issues that Wix users need help with is regarding the purchase of their Wix domain. Aside from being a website builder platform, Wix is a registrar. This means that their company is authorized to register business domain names on behalf of users. So, when you purchase a Wix domain name, you are buying it directly from them.


To purchase a Wix domain name, all you need to do is follow these simple steps:

  • Click on the “Domains” tab which can be found in the left sidebar.
  • Using the search bar, check the availability of the Wix domain name you want to own.
  • If it’s taken, try using a different domain extension or alter the spelling of your preferred domain name. If it’s available, you can proceed to the next step by clicking the “Connect” button.
  • If you already have a website, you’ll be directed to a page where you can review your order. If you don’t have a website, you’ll be prompted to create one first.
  • After reviewing your order and clicking “Continue,” you’ll be directed to the checkout page where you need to enter your billing information and review Wix’s terms of service.
  • Once you’ve accepted their terms of service, select “Complete Purchase” to complete your transaction.


Once you are done with purchasing their Wix domain name or already have one that you registered elsewhere, you can connect it to your Wix site by doing the following:

  • Once again, click on the “Domains” tab. Afterward, select the “Connect Domain” button at the top of the page.
  • A pop-up window will open and what you need to do is select the option which says, “Connect a domain you already own.”
  • Enter your domain name.
  • You will be directed to a page where you’ll be provided with the Domain Name System records.
  • Add these to your domain registrar’s account to connect your domain.
  • Once you’re done adding your DNS records, click on the button saying that you’ve completed the steps.
  • Wix will then start its verification process. Afterward, your domain name will be connected to your Wix site.


To add a Wix subdomain, you can go to the Domain Settings page and select the Advanced option which will allow you to enter your Wix subdomain name and point it to a specific page.


The steps for purchasing and connecting a Wix domain and subdomain may seem quite easy. However, not all are tech-savvy and hence, need assistance. That said, if you face any trouble while following the steps or have any specific questions, you can reach out to Main Social Media. As Wix does not have a customer service number for tech support that allows you to talk to a live agent on the phone, we will be the one to bridge that gap.

Photo of a Wix Customer Tech Support

Wix Website Editor: Wix Templates, Wix Premium Plans, Wix Netflix, and Wix eCommerce

The Wix website editor is a popular choice for small businesses, entrepreneurs, and individuals who want to quickly and easily create their sites. With a variety of templates and design tools, Wix users can customize their website according to their preference, whether they want a fun-looking website for their children’s toy business or a corporate-looking one for their industrial business. The Wix website editor platform also offers users the ability to establish an eCommerce store, optimize their site for SEO, connect to a streaming platform, and more. Wix offers both free and premium plans, with the free plan offering basic features and limited storage space, and the premium plans offering additional storage, bandwidth, and more advanced features.


Although most users created their sites and used the platform’s features with no problems, there have been some who’ve encountered several issues. When it comes to editing the templates or using advanced design options, for example, some Wix users have reported that they’ve encountered sudden error messages or unexpected changes to the layout they’ve made. Another common issue is errors with forms or contact pages, wherein they aren’t able to receive messages sent it in by their customers.


Some users have also faced difficulty when it comes to upgrading or downgrading their plans, as well as struggled with Wix’s eCommerce capabilities, including integrating third-party applications or services such as payment gateways and shipping services. Other users, meanwhile, have reported facing connection issues with Netflix due to technical issues with the integration.


As with common non-technical issues, most of the problems that you’ll encounter while using the Wix website editor can be resolved with a bit of research or assistance from their chat support team. However, if you need better assistance with navigating through the technical issues, contact Main Social Media for tech support. Because the Wix website editor has no customer service number for tech support at the moment, you can talk with our live tech support agents as an alternative. We will provide solutions to your known problems and help you avoid any more major issues with your use of the Wix website editor platform.

Final Word

There are many factors to consider when choosing a website building platform, and the Wix website is just one option among many. If you're weighing the pros and cons of Wix vs WordPress or other platforms, it's worth considering factors like ease of use, available features, and cost.


Wix is a comprehensive and user-friendly website builder platform that offers a range of templates, design tools, and integrations to help users create professional-looking websites. It is ultimately, one of the best platforms that could address your specific needs and goals. Moreover, if you do decide to use the Wix website editor, the company's tech service team is available to help you with any questions or issues you may encounter through its online form, email support, or live chat options. The downside, however, is that you won’t be able to have a live agent talk to you on the phone as Wix doesn’t have a customer service number for tech support.


As an alternative, Main Social Media, a top marketing agency for 2023, offers phone and chat support for Wix users who need assistance with their website. Whether you're looking for help with tech issues, domains, subdomains, templates, or premium plans, Main Social Media has a range of resources available to help you get the most out of your website, and more importantly, a human that could help you address the issue step-by-step.

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